Common Questions

At Connor, Alexander and Sullivan Insurance Services, we understand that selecting the right coverage can feel overwhelming. You want clarity, confidence, and a trusted partner who can guide you on your insurance journey.

On this page, we’ve compiled answers to the questions we hear most often, so you can find clear solutions and make decisions with peace of mind. If you don’t see the answer you’re looking for, our team is here to help. Reach out to us at (469) 223-6193 and we’ll provide the guidance you need to protect what matters most.

We offer a wide range of insurance options, including coverage for your home, auto, business, and personal needs. You can choose from different plans to fit what you need, whether you want to protect your family, your property, or your business.

We look at different things, such as your coverage needs, your history, and details about what you want to insure. This helps us set a price that matches your situation. The cost may be different for each person based on these factors.

Getting your insurance set up is usually quick and easy. In many cases, you can get coverage the same day you apply. Sometimes, it may take a little longer if we need more information from you.

You will need to share some basic information, such as your name, address, and details about what you want to insure. We may also need some background information to help find the right coverage for you.

Yes, we can help you even if you already have insurance with another company. You can compare your current plan with our options, and we can guide you on making any changes or switching if you want.

Making a claim could affect your rates, depending on the type of claim, your history, and other factors. Sometimes, your rates may go up, but not always. Each situation is different, and your personal details are taken into account.

If you miss a payment, there may be a short period where you can catch up without losing your coverage. If payments are missed for too long, your insurance could be paused or canceled. Each case depends on your plan and how late the payment is.

Yes, you can usually change your insurance plan after you buy it. You may be able to add or remove coverage, or adjust your plan details. Some changes can be made right away, while others may need to wait until a certain time.

When you need to make a claim, we guide you through each step. You share the details with us, and we review your situation quickly. We help you understand what’s covered and work to resolve your claim as soon as possible.

Whether you need insurance by law depends on where you live and what type of insurance you are considering. For example, car insurance is often required, while other types may be your choice. Local rules and your situation will decide what you need.